Concepts and methods: understanding opportunity shifts among transit operators in the post-affirmative action era -- From exclusion to selective inclusion: pre-1975 employment trends in the transit industry -- Open doors, segregated facilities: African American women's incorporation into AC Transit -- A rough ride: how worker-centered reforms, ambivalence, and declining conditions create work-life conflicts -- Drug tests and pencil whippings: the consequences of workplace discipline within AC Transit -- A house divided: the impact of persistent bias on low-skilled workers
